Peak Amplify
Peak Amplify provides software add-ons, integrations, custom development and support for Cisco Collaboration, Contact Centre and Connectivity products.
Overview Effective call management is essential for improving customer experience and operational efficiency. In response to valuable insights gathered through our customer innovation feedback loop, our latest Peak Amplify update introduces a[...]
Transform missed opportunities into sales and missed calls into meaningful customer experiences. Have you ever dialled customer support only to be placed on hold before you even had a chance to speak[...]
Delve into Cisco’s Webex Calling: Discover its Benefits and Features, and Master the Platform with our Comprehensive Overview. Cisco’s Webex Calling answers your modern communication needs, offering a robust, cloud-based phone[...]
Cisco Webex Calling is a leading enterprise-grade cloud calling and team collaboration solution offered through a flexible subscription model. As a pioneering player in this field, it’s the trusted backbone for countless[...]
In today’s competitive market, every customer opportunity matters. Abandoned calls are not just missed connections, but lost opportunities, lost revenue and a poor customer experience. Returning Abandoned calls quickly is critical to[...]
Export-related functions have a new home. Now residing in Export, which is found under Analytics, you will find ‘On Demand / Schedule‘, ‘Scheduled‘ and ‘Export Settings‘ tabs. </ br> </ br> Webex[...]
In today’s rapidly evolving, digital-first business environment, the effectiveness of an outbound calling sales team has become paramount. Equipping your team with powerful, robust, and reliable tools such as Webex Calling, paired[...]
We are thrilled to announce an innovative new feature in our Peak Wallboard and Analytics platform — the introduction of layouts. This enhancement enables the grouping of queues, agents, or both across[...]
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