Peak Amplify
Peak Amplify provides software add-ons, integrations, custom development and support for Cisco Collaboration, Contact Centre and Connectivity products.
Delve into Cisco’s Webex Calling: Discover its Benefits and Features, and Master the Platform with our Comprehensive Overview. Cisco’s Webex Calling answers your modern communication needs, offering a robust, cloud-based phone[...]
Cisco Webex Calling is a leading enterprise-grade cloud calling and team collaboration solution offered through a flexible subscription model. As a pioneering player in this field, it’s the trusted backbone for countless[...]
In today’s competitive market, every customer opportunity matters. Abandoned calls are not just missed connections, but lost opportunities, lost revenue and a poor customer experience. Returning Abandoned calls quickly is critical to[...]
Export-related functions have a new home. Now residing in Export, which is found under Analytics, you will find ‘On Demand / Schedule‘, ‘Scheduled‘ and ‘Export Settings‘ tabs. </ br> </ br> Webex[...]
In today’s rapidly evolving, digital-first business environment, the effectiveness of an outbound calling sales team has become paramount. Equipping your team with powerful, robust, and reliable tools such as Webex Calling, paired[...]
We are thrilled to announce an innovative new feature in our Peak Wallboard and Analytics platform — the introduction of layouts. This enhancement enables the grouping of queues, agents, or both across[...]
Peak Wallboard for Webex Calling represents a cloud-based extension designed for Cisco Webex Calling, providing the capacity for real-time and historical insight into your contact center operations. It empowers your organization to[...]
Peak Amplify is aware of CVE-2021-44228, referred to as Apache Log4j vulnerability with a CVSS Score of Base 10.0. We are actively reviewing the situation and working with our partners and software vendors. Please[...]
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