Category Archives: Business Benefit

How to embed Peak Amplify within the Webex Contact Center (WxCC) Agent Desktop

Overview Peak Amplify for Webex Calling and Peak Wallboard for Webex Contact Center are cloud-based[...]

Case Study :Transforming Customer Experience at New Enterprise Stone & Lime Co., Inc. with Peak Amplify

New Enterprise Stone & Lime Co., Inc. is dedicated to providing the highest-quality construction materials,[...]

Capture missed opportunities with Abandoned Callback and Peak Amplify

In today’s competitive market, every customer opportunity matters. Abandoned calls are not just missed connections,[...]

How to embed Peak Amplify within the Webex App

Peak Amplify for Webex Calling and Peak Wallboard for Webex Contact Center are cloud-based add-ons[...]

What are the benefits of a Cisco UCCX Wallboard?

Cisco Unified Contact Centre Express (UCCX) is an industry-leading, robust, secure solution for mid-sized contact[...]