Watch our Demo and Learn about Peak Amplify
With Peak Amplify, a Cisco Solution Partner on the Webex App Hub, we provide the perfect blend of real-time and historical visibility for Webex Calling. Our solutions are tailored for those who need essential call centre and back office visibility without the cost and complexity of a Webex Contact Centre deployment, providing a streamlined yet powerful Customer Experience.
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Watch the demo and discover how Peak Amplify can transform your Webex call center management.
Watch the full demo and learn how Peak Amplify can help you:
- Boost Efficiency: Streamline call management and reduce manual tasks.
- Enhance Decision Making: Equip supervisors with real-time tools.
- Transform Missed Opportunities: Turn missed calls into meaningful customer experiences.
- Optimise Resources: Allocate agents effectively during peak times.
- Elevate Customer Experiences: Maintain high customer experience levels.
- Gain Insights: Access real-time and historical call data.
- Seamless Integration: Integrate with Webex Calling effortlessly without the need for a full-scale Webex Contact Centre deployment.
- Be Proactive: Respond to changing call volumes dynamically.
- Manage Performance: Oversee individual and team performance effectively.
- Improve Communication: Enhance visibility and communication across the board.
- Make Smarter Decisions: Utilize data to drive business decisions.
- Manage KPIs: Effectively handle grade of service KPIs.