Peak Amplify

Watch our Demo and Learn about Peak Amplify

With Peak Amplify, a Cisco Solution Partner on the Webex App Hub, we provide the perfect blend of real-time and historical visibility for Webex Calling. Our solutions are tailored for those who need essential call centre and back office visibility without the cost and complexity of a Webex Contact Centre deployment, providing a streamlined yet powerful Customer Experience.

Sign-Up to Watch the Full Demo!

Watch the demo and discover how Peak Amplify can transform your Webex call center management.

Watch the full demo and learn how Peak Amplify can help you:

  • Boost Efficiency: Streamline call management and reduce manual tasks.
  • Enhance Decision Making: Equip supervisors with real-time tools.
  • Transform Missed Opportunities: Turn missed calls into meaningful customer experiences.
  • Optimise Resources: Allocate agents effectively during peak times.
  • Elevate Customer Experiences: Maintain high customer experience levels.
  • Gain Insights: Access real-time and historical call data.
  • Seamless Integration: Integrate with Webex Calling effortlessly without the need for a full-scale Webex Contact Centre deployment.
  • Be Proactive: Respond to changing call volumes dynamically.
  • Manage Performance: Oversee individual and team performance effectively.
  • Improve Communication: Enhance visibility and communication across the board.
  • Make Smarter Decisions: Utilize data to drive business decisions.
  • Manage KPIs: Effectively handle grade of service KPIs.